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Frequently Asked Questions

Did you know?

We offer free estimates. Just send us an email with your ideas or visit our showroom and consult with the salesperson. We will provide an estimate and a hand-drawn diagram/layout.

When comparing quotes, keep in mind you get what you pay for and ensure sure you compare oranges to oranges. Our prices are very competitive and ensure you receive outstanding value.

Pride Kitchens specializes in customized, personalized manufactured cabinetry, not a mass produced cookie cutter style. If you are looking for cabinets that are unique and reflect your personality we have you covered.

We are environmentally conscious. Products we use have lower than the standard of industry requirements. If there is a particular product you wish to use, we will do everything possible to accommodate your requirements.

Wood ages over time, resulting in darkening of colour/stain. There are products available to "give your woodwork a face-lift", rejuvenating the finish and slowing the process of darkening.

We use top quality SALICE Hardware from Italy with a Lifetime Warranty and replace the broken hardware for free but may charge a small fee for labor.

We have all you need for that dream kitchen or other cabinetry project. With an extensive range of door styles, hardware to match, stain colours or natural finishes, we can suit your taste and accommodate your budget.

We offer lots of choices, including colours, stains, wood types, methods of finishes, Thermofoil or Polyester Membranes (more heat resistant). We provide solid colour lacquer finishes on MDF and use PROCRAFT as our supplier for stains. Countertops can be made of Quartz, Granite, Corian, Butcher Block or Laminate.

Review all FAQs

Below is a collection of common inquiries we have come across over the years and hope this information will be helpful.

If you have questions or concerns not listed, please contact us and we will do our best to address them. Why not set up a no-obligation appointment? We love what we do and will be happy to assist.

General Questions

What should you consider before hiring a cabinet designer?

  • Consider how long the company has been in business
  • Ask whether they carry insurance in case of accidents
  • Make sure they have a proven track record of customer satisfaction
  • Ask for client testimonials

Why is a budget important?

Our goal is to able to work safely and efficiently to deliver a high level of client satisfaction and value.

  • Defining a budget allows us to allocate the clients resources most effectively.
  • Setting a budget allows us to help the client determine what is most important and helps to guide the client towards suitable alternative options towards their goal.
  • Developing a budget helps to develop trust between us and the client.

Do you offer free estimates?

You can send us an email with your ideas or visit our showroom and consult with the salesperson, we will provide an estimate and a hand-drawn diagram/layout. Upon confirmation that you have chosen Pride Kitchens, we then proceed with detailed pricing and designing.

How come I receive different quotes for the same job?

When comparing quotes, keep in mind you get what you pay for. Our prices are very competitive and ensure you receive outstanding value.

Are your employees covered by insurance should an accident occur on my property?

Yes, Pride Kitchens is covered by Workmans' Compensation.

How do we pay for our kitchen/cabinetry?

By either cheque or cash. We collect 10% of the cost upon confirmation of the job, another 40% before the job starts, another 47% before delivery, and the final 3% after completed installation.

 

Cabinetry Related

What specialized services do you offer?

We specialize in customized, personalized manufactured cabinetry, not a mass produced cookie cutter style. If you are looking for cabinets that are unique and reflect your personality we have you covered.

Do you provide environmentally friendly products?

We respect the ever-increasing relevance to this issue. The products we use have lower than the standard of industry requirements. If there is a particular product you wish to use, we will do everything possible to accommodate your requirements.

How long does the installation of a kitchen take?

On the average, kitchens we install take about a week from start to completion

After the installation is finished, do you do a complete clean-up?

When we leave the job site, we take care of all clean-up. Any materials needing to be taken to the recycling outlet or otherwise, are all taken care of by us.

Do you guarantee the stain/colour will be what we have chosen?

When you make your stain choice, if it is a custom colour, we prepare a sample on the wood that will be used on your project and show it to you in natural light.

Once you have chosen a colour you sign the sample with a date on it, indicating you have seen the stain on your wood and have given us the go ahead.

Will the shade/depth of the stain on my doors change over time?

It is a perfectly natural attribute of wood to age over time, resulting in darkening of colour/stain. Plus being exposed to all the different particles in the air in the room, especially in the kitchen. There are products available to "give your woodwork a face-lift", rejuvenating the finish and slowing the process of darkening.

Contact us and we will be happy to address any questions you may have.

Do you replace hardware if it malfunctions or breaks?

All our hardware has a Lifetime Warranty. We replace the broken hardware for free but may charge a small fee for labor.