Frequently Asked Questions
Below is a collection of common inquiries we have come across over the years and hope this information will be helpful.
If you have questions or concerns not listed, please contact us and we will do our best to address them. Why not set up a no-obligation appointment? We love what we do and will be happy to assist.
- Consider how long the company has been in business
- Ask whether they carry insurance in case of accidents
- Make sure they have a proven track record of customer satisfaction
- Ask for client testimonials
Our goal is to able to work safely and efficiently to deliver a high level of client satisfaction and value.
- Defining a budget allows us to allocate the clients resources most effectively.
- Setting a budget allows us to help the client determine what is most important and helps to guide the client towards suitable alternative options towards their goal.
- Developing a budget helps to develop trust between us and the client.
You can send us an email with your ideas or visit our showroom and consult with the salesperson, we will provide an estimate and a hand-drawn diagram/layout. Upon confirmation that you have chosen Pride Kitchens, we then proceed with detailed pricing and designing.
When comparing quotes, keep in mind you get what you pay for. Our prices are very competitive and ensure you receive outstanding value.
Yes, Pride Kitchens is covered by Workmans' Compensation.
By either cheque or cash. We collect 10% of the cost upon confirmation of the job, another 40% before the job starts, another 47% before delivery, and the final 3% after completed installation.
We specialize in customized, personalized manufactured cabinetry, not a mass produced cookie cutter style. If you are looking for cabinets that are unique and reflect your personality we have you covered.
We respect the ever-increasing relevance to this issue. The products we use have lower than the standard of industry requirements. If there is a particular product you wish to use, we will do everything possible to accommodate your requirements.
On the average, kitchens we install take about a week from start to completion
When we leave the job site, we take care of all clean-up. Any materials needing to be taken to the recycling outlet or otherwise, are all taken care of by us.
When you make your stain choice, if it is a custom colour, we prepare a sample on the wood that will be used on your project and show it to you in natural light.
Once you have chosen a colour you sign the sample with a date on it, indicating you have seen the stain on your wood and have given us the go ahead.
It is a perfectly natural attribute of wood to age over time, resulting in darkening of colour/stain. Plus being exposed to all the different particles in the air in the room, especially in the kitchen. There are products available to "give your woodwork a face-lift", rejuvenating the finish and slowing the process of darkening.
Contact us and we will be happy to address any questions you may have.
All our hardware has a Lifetime Warranty. We replace the broken hardware for free but may charge a small fee for labor.